- Managed new product development for the dominant product line of a $100 million web services company. Responsible for product analysis (revenue and website), planning and operations management.
- Manager JPMC Aggregation Product powered by Yodlee. Responsible for full product life cycle, new projects and product upgrades. Managed product P&L, project budgets, vendor relationship, expenses and SLAs.
Skills
Online Product Management
Wealth Management Project Management
- Responsible for reporting on all development projects for the Private Bank.
- Managed the User Help Desk responsible for performing the initial triage and analysis of client issues resulting in a 30% reduction in the systems problem queue.
- Implemented the first database for reporting at the Private Banker level originating from a single repository. Developed the requirements and strategy for implementation of the first Banker Desktop with online reporting on customer holdings.
- Managed the User Help Desk responsible for performing the initial triage and analysis of client issues resulting in a 30% reduction in the systems problem queue.
- Implemented the first database for reporting at the Private Banker level originating from a single repository. Developed the requirements and strategy for implementation of the first Banker Desktop with online reporting on customer holdings.
Professional Development/Technical Toolset
- Project Management, Product Management, Six Sigma, CMM, Dale Carnegie Training
- MS Office Suite (Project, Word, Excel, PowerPoint, Visio), Omniture
- MS Office Suite (Project, Word, Excel, PowerPoint, Visio), Omniture